Privacy Policy

Who we are

Grassroots is a Social Innovation company enabling development of Digital and Professional Skills for our eLearners.

Grassroots Consultants (Grassroots) is a Private Limited company incorporated with Security Exchange Commission of Pakistan since 2015.

The company has been incubated at National Incubation Center at Lahore University of Management Sciences (LUMS).

The team at Grassroots comprises of professionals with diverse skills background, yet a common goal. Together we aim to create a social impact by enabling youth and adult learners to acquire 21st Century global skills by investing in their professional development.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When registering on our website, you may be asked to enter your: name, e-mail address, CNIC, phone number, or credit card information. You may, however, visit our site anonymously as well

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To update you about new services:

We may send you an email notifying you about new services or new locations where we offer our services.

To process transactions:

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service requested.

To send periodic emails:

The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, product or service related information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, send an email to with ‘unsubscribe’ as the subject title.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information especially when you register for a class, place an order or enter ‘submit’, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via the Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database, only to be accessible by those Authorized with special access rights to such systems. This information is confidential.

After a transaction, your credit card information will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Online Privacy Policy Online

This online privacy policy applies only to information collected through our website and does not apply to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at

Refund Policy

If a participant withdraws from a course within 7 working days before the commencement of the online, they may receive a full refund or reach an alternate arrangement with Grassroots;

Alternate arrangements may include registering for another or future online course at Grassroots.

Cancellation policy

Grassroots reserves the right to cancel a course at any time.
Grassroots will refund full payments made by a participant if a course is cancelled before the beginning of the course by Grassroots.

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